How do I update my KYC information as a business?

Last Updated:

October 22, 2021

When you sign up as a registered entity or business, Stir submits information for Basic KYC Verification automatically with your email and phone number.

To check your KYC verification level or to complete a higher level, click 'Settings' in the upper-right corner of the Stir web app, then scroll down to the 'Verification' section.

To send and receive payments between $1,000 and $99,999, complete Standard Verification by providing your Employee Identification Number (EIN). Press 'Save Changes to submit.

Why am I being prompted to enter my EIN?

If you have already tried to send payments between $1,000 and $99,999 without submitting information for Standard Verification, Stir will prompt you to verify your EIN number. Once you enter your EIN, press 'Save Changes' to submit.

How will I know when my KYC information has been updated?

Once your KYC information has been updated, the box labeled 'Standard' will show as 'Submitted' and the option to enter information will disappear.

How do I join the Unlimited KYC tier on behalf of my business?

To send and receive payments of $100,000 or more as business, you must complete the Unlimited Tier KYC Verification.

To complete the Unlimited Tier of KYC Verification, click the 'Settings' in the upper-right corner of the Stir mobile app, then scroll down to 'Verification' section. Click 'Send email to support@usestir.com' or send an email directly to support@usestir.com with a copy of your (a) SS4 Confirmation Letter or (b) Letter 147C.

Once submitted, the 'Verification' section of settings should look like this:

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