Where do I find and update my KYC information as an individual?

Last Updated:

November 1, 2021

When you sign up as an individual, Stir submits information for Basic KYC Verification automatically with your email and phone number.

To check your KYC verification level or to apply for higher levels, click 'Settings' in the upper-right corner of the Stir web app, then scroll down to the 'Verification' section.

To send and receive payments between $1,000 and $99,999, complete Standard Verification by providing your date of birth and the last-4 digits of your Social Security Number (SSN). Press 'Save Changes' to submit.

How will I know when my KYC information has been updated?

Once your KYC information has been updated, the box labeled 'Standard' will show as 'Submitted' and the option to enter information will disappear.

How do I join the Unlimited KYC tier?

To send and receive payments of $100,000 or more as business, you must complete the Unlimited Tier KYC Verification.

To complete the Unlimited Tier of KYC Verification, click the 'Settings' in the upper-right corner of the Stir mobile app, then scroll down to 'Verification' section. Click 'Send email to support@usestir.com' or send an email directly to support@usestir.com with a copy of your (a) SS4 Confirmation Letter or (b) Letter 147C.

Once submitted, the 'Verification' section of settings should look like this:

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