Stir for Managers

Easily and automatically split revenue with your clients.

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About Stir for Managers
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Inviting Clients

How do I know if my clients successfully onboard to Stir?

You will receive an email once your client has successfully onboarded to Stir. You can also navigate to 'Settings' in the upper-right corner and scroll down to the 'Clients' section. If it says 'Manager Access' under your client's name, then they have successfully onboarded. If it says 'Onboarding not complete,' then your client has no successfully onboarded yet.

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How does splitting platform revenue on Stir work?

Stir automatically splits revenue from the bank account linked to the platform generating revenue. As a manager creating a Split on behalf of your client, make sure to select your client as the Split owner if their bank account is connected to the platform generating revenue.

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What do I do with the invite link after I created a Split on behalf of my client?

After creating a Split, copy the invite link and send it to your client — the Split will not run until your client onboards to Stir and connects their bank account.

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What are the different permission settings for Splits?

Split owners hold the account that is connected to the platform generating revenue. They create the Split, invite collaborators, and can edit or delete the Split at any time. Split collaborators are creators that are invited to join a Split and are the recipients of a portion of the revenue as set by the owner.

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How do I delete my Stir account?

We’re sorry to see you go! To delete your Stir account, please reach out to support@usestir.com Our goal when we receive your request from you is to begin the process of deleting your account immediately. First, we’ll close out your account, and you’ll no longer be able to log in. Then, we’ll sever the connection between Stir and your bank account. Finally, once 1099s have been sent out, we will completely delete all personal information that we were previously required to keep — only for those who received $600 or more in a given tax year on Stir.

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Delete Account

How do Splits work?

Splits is a revenue-splitting tool that creators and managers use to automate the process of sharing earnings with collaborators.

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How do I split YouTube revenue?

YouTube Splits automatically run on the 21st of every month and payout the previous month's AdSense earnings.

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Platform-Youtube

Why hasn't my active Split run yet?

If you have an active Split that has yet to run, email support@usestir.com. You can check whether your Split is active by clicking on the Split to see the status.

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What is KYC?

Know Your Customer (KYC) is a set of standards in financial services that prevents bad actors from moving money by verifying customers' identities and financial profiles. Stir takes KYC seriously to keep your account safe.

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Can I send Pay payments in batches?

You cannot send Pay payments in batches. More features coming soon!

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How do I invite new clients & add collaborators?

There are two ways to invite a client to Stir, through Splits and Settings. Both ways require you to enter the client's first name, last name, phone number, and email. Once you invite a client, they will be sent a text and email notification that you invited them to Stir. To add a collaborator to a Split, enter their email address only and they will receive a notification that you invited them to the Split.

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What is Stir?

Stir is a financial studio for creators, managers, and creative team members (e.g. contractors or collaborators.) Stir helps split revenue, manage and pay collaborators, and track basic financial data — all in one place.

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How do I send an invoice?

Here’s how you can create an invoice with Stir. Visit the “Invoices” page, where you can make and track invoices and select the “Send Invoice” button. Here you’ll type the email address of the invoice recipient and write a short description, amount, and due date. Send the invoice by clicking the “Send Invoice” button at the bottom center of the page!

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How do I send an invoice?

When I log into my account there's a new homepage — what is this?

Welcome to your Activity Feed! Your personalized page where you can see all things Stir-related, specifically the different types of relationships and transactions a user has carried out with others, from recent invoices that have been created, to Splits and new clients, too.

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When I log into my account there's a new homepage — what is this?

How do I pay an Invoice?

To pay an invoice, first open the email sent to you from Stir, announcing that you have received one. In this email, you’ll see who the invoice is from, the amount that’s due, the due date, and a description of what the invoice is for. Click the button “Review and Pay Invoice.” From this Stir page, click the “Pay invoice” button. You’ll be prompted to pay through bank or wire transfer by signing into your payment provider of choice, creating a new payment for the invoice amount, and entering the bank details noted below these instructions.

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How do I pay an Invoice?

How do I split OnlyFans revenue?

OnlyFans Splits automatically run whenever a creator withdraws funds from their OnlyFans Wallet and the money enters their bank account. Once that happens, everyone in the Split is paid accordingly.

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Platform-Onlyfans

How do I cancel a Split?

Split owners and managers can cancel a Split at any time. Navigate to the 'Splits' tab and select a Split, then click 'Cancel Split' on the right side of the dashboard. Split collaborators can request to cancel a Split by emailing support@usestir.com.

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How do I reconnect my bank account to Stir?

Certain events may trigger a break in the connection between Stir and your bank account, like updating your bank credentials or changes in your bank's security settings. To reconnect your bank account, navigate to 'Settings' and scroll down to the 'Bank Accounts' section, then click 'Reconnect Account' to the right of the disconnected bank account.

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SP-01-10

What are the different levels of Stir KYC?

There are three tiers of KYC Verification within Stir: Basic Tier (send up to $1,000), Standard Tier (send up to $100,000), Unlimited Tier (send an unlimited amount).

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SP-01-19

What do I do if my KYC verification fails?

The most common reason that KYC verification fails is a typo. Double-check your legal business name and your EIN or SSN numbers to make sure that they match your license or IRS form exactly.

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SP-01-20

Why is Stir asking me to re-enter my information for KYC verification?

Stir may prompt you to re-enter your information for KYC verification for a number of reasons e.g. you pass a certain payment amount threshold. The purpose of further verification is to keep your account safe.

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How do I update my KYC information as a business?

Navigate to 'Settings' in the upper-right hand corner of the Stir web app, then scroll down to the 'Verification' section and fill out the 'Standard' tier verification requirements.

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Where do I find and update my KYC information as an individual?

Navigate to 'Settings' in the upper-right hand corner of the Stir web app, then scroll down to the 'Verification' section and fill out the 'Standard' tier verification requirements.

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What are the different ways creators use Splits?

Creators use Splits to share per-video Youtube revenue with fans, divvy up per-podcast CPMs with guests, split any type of platform revenue with managers — and more.

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Where can I see my Split history?

Navigate to the 'Splits' tab and click on the individual Split to view a breakdown of the Split and previous transactions.

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Is Stir free to use?

Stir is currently free to use for both creators and managers.

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How do I contact Stir?

Contact us by email at support@usestir.com, text at 7472777624, or chat us with the widget in the bottom right-hand corner of the web app.

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Should I sign up as a business or an individual?

Sign up as an individual if you are using Stir as a single person operating as a sole proprietorship. Sign up as a business if you are using Stir as an entity or company registered as an LLC, C-Corp, S-Corp, Private Partnership, etc.

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What will the Activity Feed show me?

On the Activity Feed, you’ll be able to view: Payments (sent & received), Invoices (sent & paid by the recipient), Splits (including joining a Split, inviting a person to a Split, and the Split being paid out), and taking on a client or manager.

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What will the Activity Feed show me?

What do recipients see when they click on a Stir invoice?

Invoice recipients can view who the invoice is from, the invoice’s total, status, and description. When clicking on “View more details,” they will be able to see the “Due Date” and “Sent Date.” Any uploaded W-9s will also show up here. If they have questions, they’ll be prompted to contact you (the invoice-sender) via email directly linked on the “View more details” page. Conveniently, if they reply to the invoice email, the message will be sent to you directly, the invoice-sender!

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What do recipients see when they click on a Stir invoice?

How do I track the status of an Invoice?

Statuses of invoices can be found on the invoice page directly. Different status you may see include, “Open” (when the invoice has been created but not paid), “Paid” (when the invoice has been paid), “Overdue” (when the due date has passed), “Partially Paid” (meaning a portion of the invoice has been paid, but not the total amount), and “Cancelled” (when the invoice has been cancelled by the person who sent the invoice). These statuses will be updated as they change!

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How do I track the status of an Invoice?

How many people can I create a Split with?

You can create a Split with an unlimited number of collaborators.

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When is a Split considered active?

Splits are active after every collaborator accepts their invitation to join the Split. Once a Split is active, it will not wait for Split collaborators to connect their bank account in order to run. If you are in a Split but have not connected a bank account, you will not be paid.

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How do I get notified when a Split runs?

You will receive notifications to the phone number and email address that you entered when you signed up for Stir when a Split runs.

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What happens if I'm added to a Split but don't have a bank account connected?

If you accept an invitation to a Split but do not have a bank account connected to Stir, you will not be paid. To connect a bank account, navigate to 'Settings' in the upper-right corner, scroll down to the 'Bank Accounts' section. and click 'Add a bank account'. Once connected, processed Split payments will be credited to your account.

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I got a new bank account, how do I update my Splits?

Stir will notify you via email if your bank account is disconnected. To reconnect your bank account to Stir, click the link in the notification email or click 'Settings' in the upper-right corner of the Stir web app. Then scroll down to the 'Bank Accounts' section and click ' Reconnect bank'.

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How do I reconnect my bank account to Stir if it gets disconnected?

Stir will notify you via email if your bank account is disconnected. To reconnect your bank account to Stir, click the link in the notification email or click 'Settings' in the upper-right corner of the Stir web app. Then scroll down to the 'Bank Accounts' section and click ' Reconnect bank'.

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Can I set up recurring payments through Pay?

You cannot set up recurring payments through Pay today. More features coming soon!

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Why do I need to connect my YouTube channel to create a YouTube Split?

To split revenue from your Youtube channel, Stir must connect directly to your Youtube account. This allows Stir to Split on your whole Youtube channel or on just a single video! Youtube is the only platform on Stir that requires an account connection to split revenue.

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How do I split Patreon revenue?

Patreon Splits automatically run when a creator withdraws funds from their Patreon account and the money enters their bank account. Once that happens, everyone in the Split is paid accordingly

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How do I send a payment?

Navigate to the “Pay” tab and click the “Send Money” button. Enter the recipient’s email, add a note about the payment, link content, enter the amount, and “Send”!

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How do I remove a client from my Stir client list?

To remove a client from your Stir client list, switch to Manager Access, navigate to 'Settings' in your client's dashboard, scroll down to the 'Managers' section and click 'Revoke access.'

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What notifications are sent to my clients when I setup Splits on their behalf?

When you set up Splits on behalf of your client, they receive notifications as the Split owner – as if they set it up themselves.

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Why hasn't the Split I set up between me and my client run yet?

There are three common reasons that your Split hasn't run yet: 1) Your client's bank account is disconnected from Stir. 2) YouTube has not paid them yet. 3) Your client has not yet cashed out their OnlyFans Wallet.

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Does Stir operate internationally?

Stir operates in the United States and supports US-based bank accounts. Stir does not support international bank accounts (yet!)

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What is Stir's Privacy Policy?

All personal information submitted during the registration process is used to verify your identity. Your data is never shared with other Stir users without your permission. Stir's full Privacy Policy can be found at www.usestir.com/privacy.

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Can anyone else see my Activity Feed?

No one can see your Activity Feed except you!

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Can anyone else see my Activity Feed?

What notifications will recipients receive after I send the invoice?

Once you’ve clicked the magic “Send Invoice” button, the invoice recipient will be notified immediately by email. This email will include the invoice amount, due date, description, instructions for how they can pay the invoice, and a “Review and Pay Invoice” button that’s linked directly to the invoice itself.

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What notifications will recipients receive after I send the invoice?

What fees are associated with paying an Invoice?

Exciting news — there are no fees associated with paying an invoice through Stir.

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What fees are associated with paying an Invoice?

How do I update my bank account?

To update your bank, navigate to ‘settings’ and click ‘update bank.’ Updating your bank will change the bank account connected to your Splits. We can only pay out collaborators if this bank account matches the bank account connected to your platforms.

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Why do I need to add my bank account and debit card to Stir?

Add a debit card to receive payments only with instant deposits and add a bank account to send and receive payments with standard deposits in 1-3 business days.

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How do I split Anchor revenue?

Anchor Splits automatically run when a creator withdraws funds from their Anchor Wallet and the money enters their bank account. Once that happens, everyone in the Split is paid accordingly.

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Platform-Anchor

What does it look like when I invite someone to a Split?

When you invite someone to a Split, they receive an email. If you invite someone without a Stir account to join a Split, Stir will prompt them to create one. In order to accept the Split, your collaborator must create a Stir account by entering their email, legal name, phone number, and bank account information.

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What do the notifications on my home screen mean?

We replaced the old notification system we previously had with a more straightforward, easy-to-read notification system. Out with the old, in with the new! Now, when you log in to your Stir account you’ll see urgent notifications at the top of the page. We’ll let you know here if there are any important actions that you need to take.

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What do the notifications on my home screen mean?

What will my client see if I send an invoice on their behalf?

Managed clients will receive a text message and an email notifying them that an invoice was sent on their behalf. If there was a Split created as part of the invoice, they’ll receive an email notifying them of this as well! Your client will also be able to view the invoice and any connected Splits when they log in.

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What will my client see if I send an invoice on their behalf?

I want to send my own invoices! How do I use Stir to do this?

Easy peasy lemon squeezy. First, head to https://dashboard.usestir.com/login/. From here, you’ll create an account — adding personal and business info, and linking a bank account where your invoice funds will go. Then, head to the Stir invoices page. You’ll be able to create and send an invoice here! For more information, check out our “How to send an invoice” article (https://www.usestir.com/support-answers/how-do-i-send-an-invoice)

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I want to send my own invoices! How do I use Stir to do this?

When will you add other platforms to Splits?

We are currently working on adding Shopify to Splits. To request a new platform, email us at support@usestir.com.

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When will you add other platforms to Splits?

How do I split Twitch revenue?

Twitch Splits automatically run on the 15th of every month and payout the previous month's earnings as long as the account balance exceeds $100.

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Platform-Twitch

How long does it take to get paid from Pay?

Pay deposits pay out in 1-3 business days to bank accounts, and instantly to debit cards.

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Pay deposit times

How do I take care of the notifications on my home screen?

Clicking on the notification will take you straight to where you need to go in the product to resolve the notification!

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How do I take care of the notifications on my home screen?

What notifications will I receive after sending an invoice?

You will receive an email confirming that your Invoice was sent. As the status of your invoice changes, such as from “Open” to “Paid,” you’ll receive email updates. Your recipient will also receive email reminders until they are paid.

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What notifications will I receive after sending an invoice?

How long does it take to get paid from Splits?

Splits run when platform revenue clears in the Split owners bank account. Deposits pay out in 1-3 business days to bank accounts and instantly to debit cards.

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Splits deposit times

How do I track the status of my invoice?

Select the “Invoices” page. Here, you’ll find each of your invoices and their statuses. Options include: “Open” (when the invoice has been created but not paid), “Paid” (when the invoice has been paid), “Overdue” (when the due date has passed), “Partially Paid” (meaning a portion of the invoice has been paid, but not the total amount), and “Cancelled” (when the invoice has been cancelled by the person who sent the invoice). These statuses will be updated as they change. Email and SMS will also notify you in real-time to your phone, you know, that thing you’re always carrying around.

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How do I track the status of my invoice?

What types of notifications will show up in my account?

Some examples of notifications you may see are around the need to verify your account or update a bank account that has been disconnected. You’ll also be notified when there is a new, cool, and exciting feature to try out. Stay tuned — there’s more to come, soon!

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What types of notifications will show up in my account?

How do I remove a manager from my account?

To remove a manager from your account, head to “Settings” and click on “Edit.” You’ll see any active managers noted here. Click the trash can icon next to the text field and then hit the black “Save” button in the lower-right. You've now removed the manager from your account (Note: if you have any active Splits with the Manager, you will need to Cancel those prior to removing the Manger from your account). Need help or have a question? Reach out to us at support@usestir.com or send us a text at (747) 277-7624.

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How do I remove a manager from my account?

How do I view and download my invoice details?

Navigate to the in-Stir Invoice Details page and then click on “View Invoice”. The page that comes up is the same page that invoice recipients see, and includes the status and details of the invoice. To download an invoice, click the down arrow icon in the upper right corner of the screen on the page. Ta-da, invoice downloaded.

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How do I view and download my invoice details?

What do each of the options in the bookmark bar mean and how do I use them?

Included in the magical actions you can take from the Action Bar are payments, and creating invoices and Splits. Click the action you’d like to take in the Action Bar and you’ll be directly navigated to the page where you can do this!

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What do each of the options in the bookmark bar mean and how do I use them?

How do I cancel an invoice?

Select the invoice you’d like to view from the “Invoices” tab and click “Cancel” in the top-right corner of the web app. On mobile, select the “Cancel” button from the bottom right of the screen. The invoice is now “Cancelled”.

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How do I cancel an invoice?

How do I add a Split to an invoice?

A split can only be added to an invoice when you create it. Navigate to the “Invoices” page and click “Send Invoice.” After adding the email address, description, amount, and due date, select “Split” under “Add Ons” and click “Add participant.” Here you can set the percentage each collaborator should receive. If you manage clients, you can send an invoice on their behalf. And lastly — click the “Send Invoice” button at the bottom of the screen to submit!

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How do I add a Split to an invoice?

What happens after I’ve added a Split to an invoice?

We send your Split collaborators an email and text to notify them that you’ve set up an Invoice with a Split add on. Collaborators must onboard to Stir and link a bank account. We’ll divvy up the earnings directly to your bank account when the invoice is paid!

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What happens after I’ve added a Split to an invoice?

I noticed a bank account on my invoice — is this my direct bank account?

When you click on the “Pay Invoice” button, you may notice a bank account in the “Bank transfer” box that is not yours. We understand this may be confusing. The account listed is a type of “proxy account” that allows Stir to securely track and more quickly process invoice payments in a way that doesn’t require any action on your part. Funds that land in that listed account, and any amounts for Splits, will be deposited into your bank account shortly after that.

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I noticed a bank account on my invoice — is this my direct bank account?

Can I share W-9s with invoice recipients who may need it?

Yep! When you select “Send Invoice,” click on “Attach W-9.” Here you can upload a W-9 in PDF format. Your recipient can view the W-9 when they open your invoice.

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Can I share W-9s with invoice recipients who may need it?